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Fairmont Lake Louise
The location and reasons to visit:
A couple of hours’ drive from Calgary, in western Canada.
Review of the Fairmont Lake Louise Chateau:
Dreadful. Don’t go there.
So, so much went wrong. I can always forgive one or two errors, but not over 10.
Check-in was fine, but then it started to go downhill, being given undercooked, pink
chicken for lunch in the Alpine Room. Then there was the fact that I had booked the
main restaurant for the first evening, two weeks before by email. During the afternoon
were told that the restaurant was closed that night. No one could be bothered to
send an email to inform me.The only place open was some burger and fries saloon place.
Then there was a mix up over names. Not once but twice. It’s nice to be called by
name, but to have got things so wrong was unforgivable.
Then the wrong evening meal was brought. Also we had to ask for serviettes and cutlery.
I won’t go on and on. Just avoid the place. The lake is beautiful so I suggest going
there, taking a few pictures and leaving as soon as possible.
Myself and my friend cancelled the second night even though it had been paid for
already and went back to the excellent Rimrock Resort Hotel on the outskirts of Banff.
The Reception area
A perfectly good lounge, but no service here
They are missing out by not providing some sort of service in this lounge
The one good thing about this hotel. The stunning Lake Louise