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*****

Fairmont Lake Louise

The location and reasons to visit:

A couple of hours’ drive from Calgary, in western Canada.


Review of the Fairmont Lake Louise Chateau:

Dreadful. Don’t go there.

So, so much went wrong. I can always forgive one or two errors, but not over 10. Check-in was fine, but then it started to go downhill, being given undercooked, pink chicken  for lunch in the Alpine Room. Then there was the fact that I had booked the main restaurant for the first evening, two weeks before by email. During the afternoon were told that the restaurant was closed that night. No one could be bothered to send an email to inform me.The only place open was some burger and fries saloon place.

Then there was a mix up over names. Not once but twice. It’s nice to be called by name, but to have got things so wrong was unforgivable.

Then the wrong evening meal was brought. Also we had to ask for serviettes and cutlery. I won’t go on and on. Just avoid the place. The lake is beautiful so I suggest going there, taking a few pictures and leaving as soon as possible.

Myself and my friend cancelled the second night even though it had been paid for already and went back to the excellent Rimrock Resort Hotel on the outskirts of Banff.

The Reception area

A perfectly good lounge, but no service here

They are missing out by not providing some sort of service in this lounge

The one good thing about this hotel. The stunning Lake Louise

The “chateau” Fairmont Hotel Lake Louise

The view from a Deluxe Lakeview Room

The Deluxe Lakeview Room

A perfectly good bathroom